We are a retailer of travel, adventure and outdoor gear, based in Borehamwood, WD6 2FR.
We supply online and also here, in store, so knowledge of outdoor products is essential.
CUSTOMER SERVICE ADVISOR
£17,000 PER ANNUM
Monday - Friday, 8am - 5pm
Team of 10 people in a busy & fast paced eCommerce company.
- Answering all emails & telephone calls.
- Using Google Translate, so excellent written English is a must.
- Taking telephone orders, and face-to-face shop orders.
- Processing customer returns.
- Able to make own decisions when dealing with the customer.
- Must have previous Customer Service experience.
- Must understand customer & stock databases.
- Must understand online shopping & Feedback
Please email your CV to russell(at)alloutdoor.co.uk